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MB2-877 PDF DEMO:

QUESTION NO: 1
A company plans to deliver a new set of services that technicians will use when processing work orders.
You need to add the new services to Field Service so they can be added to price lists and work orders.
What should you do?
A. Create a new product. Set the product as a service and then activate the product.
B. Create a new service. Set the service as an inventory item and then activate the service.
C. Create a new product. Set the product as a non-inventory item and then activate the product.
D. Create a new service. Set the service as a non-inventory item and then activate the service.
Answer: A
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-product- or-service

QUESTION NO: 2
Which three pricing features are only associated with services? Each correct answer presents a complete solution.
A. Percent of List
B. Minimum Charge Amount
C. Percent Markup - Current Cost
D. Minimum Charge Duration
E. Flat Fee
Answer: B,D,E
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-price-list

QUESTION NO: 3
You deploy the Field Service mobile application for a field service agent. You need to ensure that all Field Service functionality is available to the agent.
Which user type should you select during the initial configuration?
A. Standard User
B. Anonymous External User
C. Support User
D. Registered External User
Answer: A

QUESTION NO: 4
You are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.
Which three options can you use? Each correct answer presents a complete solution.
A. Business Unit Address
B. Organizational Unit Address
C. Company Address
D. Location Agnostic
E. Resource Address
Answer: C,D,E

QUESTION NO: 5
You create a complex agreement and booking that includes service tasks and services.
You need to use the existing agreement as the basis for future agreements.
Which two actions should you perform? Each correct answer presents part of the solution.
A. Export the agreement and booking records to Microsoft Excel. Modify the information and import the file to create new agreement.
B. In the existing agreement, click Copy Agreement. Specify the new customer information and click
OK.
C. Create a booking setup. Define an incident type for the booking setup.
D. Elevate the agreement to an agreement template. Use the template to create new agreements of this type.
Answer: B,C

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MB2-877 Exam Prep & Microsoft Dynamics 365 For Field Service Exam Prep

PDF Questions & Answers

Exam Code: MB2-877
Exam Name: Microsoft Dynamics 365 for Field Service
Updated: May 20, 2018
Total Q&As:48
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PC Testing Engine

Exam Code: MB2-877
Exam Name: Microsoft Dynamics 365 for Field Service
Updated: May 20, 2018
Total Q&As:48
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Online Testing Engine

Exam Code: MB2-877
Exam Name: Microsoft Dynamics 365 for Field Service
Updated: May 20, 2018
Total Q&As:48
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